Refund Policy

Returns

Our policy lasts 2 hours after purchase. If the 2 hours have gone by since your purchase, unfortunately, we can’t offer you a refund.

No orders are eligible for a return or exchange.

Late or missing refunds (if applicable):

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at support@craftingbythepound.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.